Understanding Your Renovation Invoice: What’s Included & How to Read It

At Custom Bathroom Creations, we believe in transparent pricing and providing clear, detailed invoices for every project. Understanding your renovation invoice helps you keep track of costs, payment stages, and what’s included in your renovation.

Here’s a breakdown of what to expect in your invoice and how to read it.

1. What’s Included in Your Invoice?

Each renovation invoice includes key details about your payment and renovation scope. Here’s what you’ll find:

✔ Invoice Number & Date – A unique reference number for your records.
✔ Client Details – Your name, project address, and contact details.
✔ Project Description – A summary of the renovation work being completed.
✔ Payment Breakdown – The amount due for the current payment stage.
✔ GST & Total Amount Due – Clear pricing, including GST.
✔ Due Date – When the payment needs to be made.
✔ Payment Instructions – Bank details and accepted payment methods.

💡 Tip: Keep your invoices for future reference, especially for warranty or insurance purposes.

2. Breakdown of Costs in Your Invoice

Our invoices follow a progress payment system, meaning you’ll receive invoices at key milestones. Each invoice will state which stage the payment covers, such as:

🔹 Deposit Payment – Secures your renovation booking and allows us to start preparations.
🔹 Demolition & Preparation – Covers removal of old fixtures and site preparation.
🔹 Waterproofing & Tiling – Ensures all waterproofing and tiling work is completed to Australian standards.
🔹 Final Payment (Practical Completion) – Covers the final fit-off, finishing touches, and handover.

💡 Tip: The invoice will only include charges for the current payment stage, so you’ll know exactly what each payment covers.

3. How to Read & Verify Your Invoice

To ensure everything is correct:

1️⃣ Check Your Details – Make sure your name, address, and project details are accurate.
2️⃣ Review the Payment Breakdown – Confirm the amount due matches the agreed payment schedule.
3️⃣ Look at the Due Date – Ensure you’re aware of when payment is required to avoid delays.
4️⃣ Verify Payment Instructions – Double-check the bank details before transferring funds.

💡 Tip: If anything doesn’t look right, contact our team before making a payment.

4. What If You Have Questions About Your Invoice?

If you need clarification, we’re here to help!

📞 Call Us – Speak directly to our accounts team for assistance.
📧 Email Us – Send an email if you need an invoice reissued or corrected.
🌐 Use the Client Portal – Log a ticket if you have a billing query.

💡 Tip: Asking questions early helps prevent delays in payments and scheduling.

5. What Happens If a Payment Is Late?

To keep your renovation on schedule:

✔ Payments must be made by the due date to avoid delays.
✔ If a payment is late, work may pause until payment is received.
✔ We will send a friendly reminder if a payment is overdue.

💡 Tip: If you anticipate a delay, let us know as early as possible so we can discuss options.

Final Thoughts: A Clear & Transparent Invoicing Process

✔ Our invoices provide a detailed breakdown of your renovation payments.
✔ Payments follow a structured schedule to keep work progressing smoothly.
✔ If you have any questions, our accounts team is here to help.

At Custom Bathroom Creations, we ensure our invoicing process is straightforward, transparent, and easy to understand.

Have a question about your invoice? Contact us today!