What Happens If I Need to Reschedule My Renovation?

At Custom Bathroom Creations, we understand that unexpected situations can arise, and sometimes, you may need to adjust your renovation timeline. While we do our best to accommodate schedule changes, rescheduling can impact availability and project timelines.

Here’s how to request a change to your renovation schedule and what you need to know.

1. When Should You Request a Reschedule?

You may need to reschedule your renovation due to:

✔ Personal Circumstances – Moving dates, family emergencies, or unexpected travel.
✔ Project-Related Delays – Waiting on external approvals (e.g., body corporate consent).
✔ Supply Chain Issues – If client-supplied materials are delayed.

💡 Tip: The earlier you notify us, the more flexibility we have to adjust your timeline.

2. How to Request a Reschedule

If you need to adjust your renovation start date, follow these steps:

📞 Call Us ASAP – Contact us directly to discuss alternative dates.
📧 Email Our Scheduling Team – Send a request with your preferred new dates.
🌐 Use the Client Portal – Log a request for rescheduling.

✔ Provide at least two weeks' notice whenever possible.
✔ Let us know if your delay is temporary or indefinite, so we can adjust scheduling accordingly.
✔ We will check availability and provide new options based on our current bookings.

💡 Tip: Rescheduling on short notice may result in limited availability, so planning ahead is best.

3. What If There’s a Delay on Our End?

While we aim to stick to our timeline, delays can sometimes occur due to:

🔹 Unforeseen site issues – Hidden structural problems may require additional work.
🔹 Material supply delays – If a product is out of stock, we’ll discuss alternative options.
🔹 Contractor scheduling conflicts – Weather or unforeseen circumstances can sometimes cause minor delays.

✔ If a delay happens, we will communicate with you immediately and discuss the best options to keep your project moving.

💡 Tip: We always provide regular updates so you know what to expect.

4. Are There Any Rescheduling Fees?

✔ If you provide sufficient notice, we do our best to accommodate your request without any fees.
✔ If rescheduling causes major disruptions to other bookings, there may be additional costs to cover scheduling adjustments.
✔ If work has already begun, cancelling mid-renovation may result in extra labour or storage costs.

💡 Tip: We recommend sticking to your original timeline as much as possible to avoid delays and extra costs.

5. How Can I Avoid Needing to Reschedule?

✔ Confirm all material selections before work starts to prevent delays.
✔ Plan around your schedule – Ensure you’re prepared for the start date.
✔ Communicate early if you foresee a potential conflict with the renovation timeline.

💡 Tip: The smoother the planning process, the faster and more efficient your renovation will be!

Final Thoughts: Keeping Your Renovation on Track

✔ If you need to reschedule, let us know as soon as possible to secure new dates.
✔ We will work with you to find a suitable alternative timeline.
✔ Open communication ensures a smooth renovation process with minimal disruptions.

At Custom Bathroom Creations, we’re committed to making your renovation as stress-free and seamless as possible.

Need to reschedule? Contact us today to discuss your options!