What Happens If There Are Delays?

While we always aim to complete your bathroom renovation on time, unexpected delays can sometimes occur. At Custom Bathroom Creations, we believe in proactive communication and fast problem-solving to minimise disruptions and keep your project moving.

Here’s what happens if there are delays and how we manage them efficiently.

1. Why Do Renovation Delays Happen?

Even with careful planning, some factors are out of our control. Common causes of delays include:

🚧 Unexpected Site Issues
✔ Water damage or rotting timber requiring repairs
✔ Plumbing or electrical problems needing compliance upgrades
✔ Structural issues affecting installation

📦 Material Delays or Availability Issues
✔ Tiles, vanities, or fixtures arriving late due to supply chain disruptions
✔ Selected items being discontinued or out of stock
✔ Custom-made products requiring extra lead time

⛈ Weather Conditions (for External Work)
✔ Heavy rain delaying external waterproofing or structural work
✔ Humidity affecting drying times for adhesives and paint

👷 Trade Scheduling Conflicts
✔ A delay in one trade’s work (e.g., waterproofing) affecting the next stage (e.g., tiling)
✔ Illness or emergency affecting key workers

💡 Tip: We always plan ahead, but if a delay is unavoidable, we’ll notify you immediately and adjust the schedule accordingly.

2. How We Handle Delays

If a delay occurs, we take immediate action to reduce its impact:

✔ We Inform You Right Away – You’ll receive a clear explanation of the delay and how it affects the timeline.
✔ We Offer Solutions – Whether it’s alternative materials, rescheduling trades, or accelerating certain tasks, we work on solutions fast.
✔ We Update the Schedule – Any necessary changes will be communicated clearly so you know what to expect.
✔ We Keep You in the Loop – Regular updates ensure you’re informed at every step.

💡 Tip: If you’re unable to reach the Project Manager, you can lodge a ticket in our client portal for a follow-up response.

3. What If a Delay Impacts the Completion Date?

If an unavoidable delay extends the timeline, we take the following steps:

📅 Adjusting the Work Schedule
✔ We may rearrange tasks to make up for lost time.
✔ Additional trades may be brought in to accelerate progress where possible.

🛠 Finding Alternative Materials (If Needed)
✔ If a selected item is unavailable, we’ll provide similar high-quality alternatives to avoid long waiting periods.
✔ We’ll confirm any changes with you before proceeding.

🚧 Prioritising Essential Work First
✔ We ensure that functional elements (toilets, showers, sinks) are installed as soon as possible.
✔ If final cosmetic details are delayed, we’ll aim to complete them with minimal disruption to your routine.

💡 Tip: We understand that delays can be frustrating, and we do everything possible to get your bathroom completed as soon as possible without compromising quality.

4. How You Can Help Minimise Delays

While some delays are unavoidable, a few simple steps can help keep things on track:

✔ Make selections early – Finalise tile, vanity, and fixture choices before the project starts.
✔ Approve variations quickly – If an issue arises, a fast decision helps us move forward without long pauses.
✔ Ensure site access – Providing lockbox access ensures the team can work without delays.
✔ Stick to the agreed plan – Major design changes mid-project can extend the timeline.

💡 Tip: If you have upcoming commitments (e.g., hosting guests), let us know early so we can prioritise the schedule accordingly.

5. Our Commitment to Keeping Your Project on Track

At Custom Bathroom Creations, we take delays seriously and do everything possible to resolve issues quickly. Our approach includes:

✅ Proactive communication – You’ll always be informed of changes.
✅ Efficient problem-solving – We act fast to keep work moving.
✅ No compromises on quality – We never cut corners to save time.

Have questions about your renovation timeline? Contact us today—we’re here to help!