How to Make a Payment for Your Renovation

At Custom Bathroom Creations, we follow a clear and structured payment process to ensure a smooth renovation experience. Knowing when and how to make payments helps keep your project on schedule and avoids unnecessary delays.

Here’s everything you need to know about making payments for your renovation.

1. Payment Schedule: When Are Payments Due?

Payments are structured across key project milestones to ensure work progresses smoothly.

🔹 Deposit (Upon Booking) – Secures your renovation spot and allows us to begin preparations.
🔹 Demolition Payment (Before Work Begins) – Covers the removal of old fixtures and site preparation.
🔹 Waterproofing Payment (After Waterproofing is Completed) – Ensures waterproofing is properly applied and cured.
🔹 Practical Completion Payment (Before Handover) – Covers final touches, ensuring the bathroom is completed to the highest standard.

💡 Tip: Each payment stage ensures work is completed before moving to the next step.

2. Accepted Payment Methods

We offer secure and convenient payment options to make the process easy for you:

✔ Bank Transfer (Preferred Method) – Details will be provided on your invoice.
✔ Credit or Debit Card – Available for some transactions (fees may apply).
✔ EFT (Electronic Funds Transfer) – Fast and secure payment from your bank.

💡 Tip: Payments must be made on time to keep your renovation on track and avoid scheduling delays.

3. How to Make a Payment

Follow these simple steps to make a payment:

1️⃣ Check Your Invoice – You will receive an invoice detailing the amount due, payment methods, and due date.
2️⃣ Choose Your Payment Method – Bank transfer is the preferred option for most clients.
3️⃣ Make the Payment – Ensure you reference your invoice number when making a transfer.
4️⃣ Confirm Receipt – If needed, send a payment confirmation or screenshot to our accounts team.

💡 Tip: Always double-check bank details before transferring funds to avoid errors.

4. What Happens If a Payment Is Late?

To keep your renovation on schedule, it’s important to make payments on time. If a payment is late:

🚨 Work may pause until the payment is received.
📩 You will receive a friendly reminder if a payment is overdue.
📞 Our team will contact you to discuss any concerns or alternative arrangements if necessary.

💡 Tip: If you anticipate a delay, contact us as early as possible so we can discuss your options.

5. Need Help with Payments?

If you have questions about an invoice or payment, you can:

📞 Call us – Speak to our accounts team for assistance.
📧 Email us – Send queries to our office for a quick response.
🌐 Use the Client Portal – Submit a support ticket if you need clarification on payment details.

💡 Tip: Keeping open communication about payments ensures a stress-free renovation experience.

Final Thoughts: Easy & Secure Payments for Your Renovation

✔ Our structured payment process ensures work progresses smoothly.
✔ We accept secure bank transfers and electronic payments.
✔ Making payments on time avoids delays and keeps your project on track.

At Custom Bathroom Creations, we make payments simple and transparent, so you can enjoy a hassle-free renovation experience.

Have questions about making a payment? Contact us today!