How We Handle Variations or Unexpected Site Issues
Dealing with the Unexpected in Your Bathroom Renovation
No matter how well a bathroom renovation is planned, unexpected site issues can arise. Whether it’s hidden water damage, outdated plumbing, or structural concerns, handling variations properly ensures your project stays on track without unnecessary stress.
At Custom Bathroom Creations, we believe in clear communication and practical solutions. Here’s how we manage variations and unexpected site issues during your renovation.
1. What Are Variations?
A variation is any change to the agreed renovation scope due to:
🔹 Unforeseen site issues – e.g., water damage, non-compliant plumbing, hidden asbestos
🔹 Structural changes – e.g., reinforcing walls for heavy tiles or large mirrors
🔹 Material availability – If selected tiles or fittings are discontinued or delayed
🔹 Client-initiated changes – If you decide to adjust the design after work has started
💡 Tip: Variations are sometimes necessary to ensure your renovation meets safety and quality standards.
2. How We Identify & Communicate Unexpected Site Issues
If an issue is discovered during demolition or construction, we take the following approach:
✔ Immediate Inspection – Our team assesses the issue and determines its impact on the project.
✔ Clear Communication – We explain the problem in simple terms and provide photos or videos if needed.
✔ Transparent Solutions – We outline possible solutions, including costs, time adjustments, and pros/cons.
✔ Written Variation Approval – Before proceeding, we provide a clear variation agreement for your approval.
💡 Tip: You’re never pressured into making quick decisions—we give you all the details to make an informed choice.
3. Common Unexpected Issues & How We Handle Them
🛠 Water Damage & Rotting Timber
What happens? Leaks can cause timber or wall studs to rot, requiring repairs before proceeding.
✔ We assess the damage and replace only the necessary materials.
✔ We ensure new materials meet moisture-resistant standards to prevent future issues.
🚰 Non-Compliant or Outdated Plumbing
What happens? Older homes may have outdated or non-compliant plumbing, which needs updating to meet Australian standards.
✔ We explain why an update is necessary and what’s required.
✔ We upgrade plumbing safely to ensure long-term durability.
🚧 Uneven or Weak Flooring
What happens? If the floor is unstable or uneven, tiling may crack over time.
✔ We level the floor using professional techniques before tiling.
✔ We reinforce structural integrity where needed.
🚫 Asbestos Discovery
What happens? Some older homes contain asbestos in walls or flooring, which must be safely removed.
✔ We immediately stop work and arrange for a licensed asbestos removal specialist.
✔ Once cleared, we resume work safely with new, compliant materials.
💡 Tip: Asbestos removal is regulated, and we never cut corners when dealing with hazardous materials.
4. How We Minimise Delays & Extra Costs
We understand that variations can cause concerns about budget and timing. Here’s how we keep things on track:
✔ Pre-Planning & Thorough Inspections – We check as much as possible before demolition to reduce surprises.
✔ Fixed Pricing for Variations – No hidden fees—any changes are clearly outlined before approval.
✔ Efficient Scheduling – We work quickly to adjust timelines without major delays.
✔ Alternative Material Options – If original selections are unavailable, we provide similar alternatives.
💡 Tip: We never proceed with changes without your approval, so you stay in control of the budget.
5. Keeping Your Renovation on Track
Our goal is to handle any variations smoothly, ensuring your renovation is completed to the highest standard with minimal stress.
At Custom Bathroom Creations, we:
✅ Prioritise honest, upfront communication
✅ Offer practical solutions that fit your budget
✅ Focus on quality workmanship that lasts
Have questions about site variations? Contact us today for expert guidance!