Why Variations Happen and How We Handle Them

A bathroom renovation follows a detailed plan, but sometimes variations (changes to the original scope of work) are necessary. These can arise due to unexpected site conditions, material availability, or design changes.

At Custom Bathroom Creations, we ensure that variations are handled transparently and efficiently to avoid unnecessary delays or cost blowouts.

1. Why Do Variations Happen?

Variations occur when something changes from the agreed-upon plan. Here are the most common reasons:

🚧 Unexpected Site Issues
✔ Water damage or rotting timber requiring repairs
✔ Non-compliant plumbing or electrical work that needs upgrading
✔ Structural problems that need reinforcing before tiling

📦 Material Availability Issues
✔ Selected tiles, vanities, or fixtures discontinued or out of stock
✔ Custom-made items requiring longer lead times
✔ Delivery delays impacting the original schedule

🔧 Client-Initiated Changes
✔ Choosing a different tile, tapware, or vanity after work has started
✔ Adding extra features like heated towel rails or additional lighting
✔ Deciding to tile higher up the walls or fully to the ceiling

💡 Tip: If you’re thinking about making a change, let us know as soon as possible to minimise delays.

2. How We Handle Variations

If a variation arises, we follow a clear process to ensure you stay informed and in control.

✔ Step 1: Identify the Issue – We assess whether a variation is necessary due to site conditions, material availability, or a client request.
✔ Step 2: Provide Clear Options – We explain the situation, offer alternative solutions, and outline any potential impact on cost or timeline.
✔ Step 3: Written Approval – No variation proceeds without your written approval, so there are no surprises in your final invoice.
✔ Step 4: Adjust the Schedule – If a variation affects the timeline, we adjust accordingly and communicate any changes.
✔ Step 5: Keep You Updated – Regular updates ensure you’re aware of progress and any potential implications.

💡 Tip: You can always lodge a ticket in our client portal if you have questions about a variation or need clarification.

3. Managing Cost & Timeline Changes

While we aim to keep renovations on budget and schedule, variations may sometimes impact costs or deadlines. Here’s how we minimise disruptions:

💰 Cost Transparency
✔ Any price changes are clearly outlined before work continues.
✔ If there are multiple options, we provide cost-effective alternatives.
✔ You’re only charged for approved variations—no hidden fees.

⏳ Timeline Adjustments
✔ If materials are delayed, we look for similar in-stock options to keep things moving.
✔ If extra work is needed (e.g., repairing water damage), we adjust the schedule accordingly.
✔ We prioritise essential installations first so you can use your bathroom as soon as possible.

💡 Tip: Variations are common in renovations—our goal is to handle them efficiently and cost-effectively so your project stays on track.

4. How to Reduce the Likelihood of Variations

While some variations are unavoidable, there are ways to reduce unexpected changes:

✔ Make material selections early – Finalising tiles, vanities, and fixtures before work starts prevents last-minute substitutions.
✔ Be clear about your design vision – The more detail provided upfront, the smoother the process.
✔ Trust the experts – If we recommend upgrades (e.g., waterproofing or plumbing compliance), it’s to ensure your bathroom is safe and durable.
✔ Ask questions early – If you’re unsure about a detail, check with us before work begins.

💡 Tip: We’re here to guide you—our expertise helps you avoid costly and unnecessary variations.

5. Our Commitment to a Smooth Renovation Experience

At Custom Bathroom Creations, we handle variations with transparency, professionalism, and efficiency. Whether it’s an unforeseen issue or a design change, we ensure that any adjustments are made seamlessly and with minimal disruption.

✅ No work proceeds without your approval
✅ We provide solutions, not just problems
✅ Our priority is to keep your project running smoothly

Have questions about variations in your renovation? Contact us today—we’re happy to help!